Privacy Policy.

This policy explains how LIAsteris, the public brand of LIAsteris Administrative Support and Consultancy Ltd (RC 9895327, incorporated in Nigeria), handles information when you use this website, contact us or engage our services. It is written in general terms and does not override the terms of any specific engagement.

LIAsteris is a business support and consultancy brand. Services are delivered by the operating company under the LIAsteris brand, and HookForge and ComplianceOS are LIAsteris products.

The information we handle depends on how you interact with us:

• Enquiries and discovery forms. When you submit an enquiry or discovery form, we may collect your name, company, role, country, email address, the service you are interested in, a description of your business challenge, desired timing, and any optional message you choose to share.
• Communications. When you contact us by email or through this website, we receive the information you choose to send, which may include business details, documents and preferences.
• Website use. We may receive basic information connected with how the website is accessed, such as the pages requested and general connection details, to keep the website secure and functioning.
• Client engagements. During an engagement, we handle the business information needed to deliver the agreed work, which may include operational, administrative, customer-support, research or compliance-related material relevant to the services we provide.

You are not required to provide information beyond what is needed to respond to your enquiry or deliver an agreed service.

We use the information described above to:

• Respond to enquiries and schedule discovery calls;
• Assess how we can help and prepare proposals or scopes of work;
• Deliver, administer and support the services you have engaged us for;
• Maintain records of our work, communications and agreements;
• Protect the security and integrity of our systems and the website;
• Meet applicable legal and professional obligations; and
• Improve our services, processes and documentation over time.

We do not sell personal information, and we do not use enquiry information to build unrelated marketing profiles.

Work performed for clients can involve confidential business information. We treat such information as confidential, use it only for the purpose of delivering the agreed services, and limit access to the people who need it to do the work.

Where an engagement requires specific confidentiality or data-handling arrangements, those are set out in the applicable agreement between us. This policy describes our general approach and does not replace those arrangements.

To operate the website and deliver services, we may rely on general categories of third-party service providers, such as website hosting, communication tools and other business software. When such providers are used, they process information on our behalf or under their own terms as part of delivering the service.

This policy does not name every provider, because the tools in use may change over time. If an engagement involves a specific provider or data-sharing arrangement, we will make that clear in the applicable agreement.

We keep information for as long as it is needed for the purposes described in this policy, for the duration of an engagement, and for any period required to keep proper business records or meet applicable obligations. When information is no longer needed, we dispose of it in a reasonable and responsible manner.

Depending on where you are located, you may have rights in relation to personal information we hold about you, such as the ability to request access to it, ask for corrections, or ask us to delete information that we no longer need. These rights vary by jurisdiction and may be subject to conditions under applicable law.

If you would like to exercise a right or ask a question about how your information is handled, contact us through the website and we will respond in a reasonable timeframe.

We may update this policy from time to time as our services, tools or practices change. The current version will always be published on this page, with the date of the most recent update shown above.

If you have a question about this policy or how information is handled, please contact us through the contact page.