Question 1

What is LIAsteris?

Accepted Answer

LIAsteris is the public brand of LIAsteris Administrative Support and Consultancy Ltd, a company incorporated in Nigeria (RC 9895327). It provides remote business support, operations, research, compliance-support and business systems services, and develops the HookForge and ComplianceOS products.

Question 2

What is LIAsteris Admin?

Accepted Answer

LIAsteris Admin is the name under which LIAsteris delivers its business support services: remote business support for modern businesses.

Question 3

Where does LIAsteris work?

Accepted Answer

LIAsteris is incorporated in Nigeria and works remotely with clients in Nigeria and international markets, adapting to each client's time zone and way of operating.

Question 4

Is LIAsteris a law firm?

Accepted Answer

No. LIAsteris is not a law firm and does not provide legal advice or regulated legal services. Its legal-administrative and regulatory research support is administrative and research work; where a matter needs a licensed professional, that professional remains responsible.

Question 5

What services does LIAsteris offer?

Accepted Answer

Seven service areas: Administrative & Executive Support; Operations & Workflow Support; Customer Support & Customer Experience; Research & Reporting; Compliance & KYC/CDD/EDD Administrative Support; Legal-Administrative & Regulatory Research Support; and Business Systems & Documentation.

Question 6

Can I combine more than one service?

Accepted Answer

Yes. Each service can be engaged on its own or combined with others around the needs of your organisation.

Question 7

Who are your services for?

Accepted Answer

Individuals, founders, startups, SMEs and organisations that need reliable support with recurring administration, workflows, customers, research, compliance administration or documentation.

Question 8

Do you offer training?

Accepted Answer

Yes. Practical Training & Workshops are available within selected service engagements, such as administration, operational workflows, customer support and business documentation, scoped during discovery.

Question 9

How does an engagement start?

Accepted Answer

With a discovery call. We learn where work is getting stuck, then prepare a scope and a proposal with a quotation. Work begins once the agreement is confirmed.

Question 10

How much do your services cost?

Accepted Answer

Fees depend on the scope, volume and engagement model, so we do not publish fixed prices. You receive a tailored proposal and quotation after the discovery conversation.

Question 11

What engagement models are available?

Accepted Answer

Retainer for ongoing monthly support, Project for a defined assignment, Ad Hoc for one-off requirements, and Custom for a tailored combination of services.

Question 12

Is the discovery call a commitment?

Accepted Answer

No. The discovery conversation helps both sides understand your needs. A services agreement exists only once a proposal or written agreement is accepted.

Question 13

What is HookForge?

Accepted Answer

HookForge is a LIAsteris product focused on practical systems for creating and organising stronger content hooks and ideas.

Question 14

What is ComplianceOS?

Accepted Answer

ComplianceOS is a LIAsteris product focused on the practical organisation of compliance-related workflows and information.

Question 15

How can I ask about a product?

Accepted Answer

Email tools@liasteris.com with your question about HookForge, ComplianceOS or other LIAsteris tools.

Question 16

How is my information handled?

Accepted Answer

Information is handled carefully and access is limited to what the work requires. Our Privacy Policy explains what we collect and how it is used.

Question 17

How do I contact LIAsteris?

Accepted Answer

General enquiries: info@liasteris.com. Customer support: support@liasteris.com. Products and tools: tools@liasteris.com. New service enquiries: the discovery form. You can also message us on WhatsApp from the Contact page.

Answers to common questions.

About LIAsteris

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